All data is grouped per Channel and the Channels are sorted alphabetically (A-Z).Comments from inside the chosen date range are included, even if they are added under a post that was created outside the date range. All content from within your date range is included in the export.Make sure you are logged in with the Social Media Management account you requested the export with, and your download will start. The download link in your email leads back to Social Media Management.The export download link will remain available for 14 days.The file export you receive from us has standard properties and content. Choose the date range for which you want to export your data.Įither choose All Conversations to export everything within the chosen date range or choose Custom Selection to filter down your export by network, channel, and message type.In Engage, find the Export button in the top right, next to the Add Feed button. In such cases, follow the below instructions: Once the file is ready, you will receive an email with a download link.Īlongside individual conversations, you can also export a wider range of Engage content. Open the conversation in Detail View by clicking on it in your Engage feed.Ĭlick the Export icon at the top right of the conversation.If you just want to export the contents of a specific conversation, you can do so as follows: Exporting a Selection of All Engage Data.
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